Frequently Asked Questions

How long does it take to deliver prints?
Each MuseeSuzee order is individually printed and checked before dispatch. Please allow up to 14 days for delivery.

How are prints sent?
Prints are packed in flat cardboard envelopes and sent via Royal Mail tracked 48.

Where in the world are prints delivered?
Please note that we only deliver within the United Kingdom.

What size are the prints?
Each print is one size only. Print sizes have been chosen for best image quality and to fit off-the-shelf frames. Paper size and image size are shown in product descriptions on the site and there are images that give an indication of actual size.

What if I am not happy with a print?

If you wish to cancel your order for any reason within 14 days of placing your order, or in the unlikely event that the print is found to be incorrect, faulty or misdescribed within 30 days of receipt, then please email info@museesuzee.com for return instructions.

The print remains your responsibility until received by us, so please ensure that you use a reliable tracked delivery service to return the print to us. The print must also be received by us in its original packaging and in ‘as new’ condition for a full refund. Please see the Terms and Conditions page for more information.